Sonicwall SSL VPN: Unable to reconnect once connection drops

Posted by Jeffrey Hantin on Server Fault See other posts from Server Fault or by Jeffrey Hantin
Published on 2010-12-04T08:45:29Z Indexed on 2012/09/29 3:41 UTC
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vpn

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sonicwall

One of my users is having problems with his NetExtender connection. After installing NetExtender from the portal, it connects fine -- ONCE. After that, attempting to reconnect gives

Verifying user...authentication fail!

and the log on the router shows:

[timestamp] | Info | SSLVPN | Auth Failed: No user name in http request (message id: 1079)

This seems odd to me because the user name, password and domain are entered on the NetExtender client. After this error occurs, the only way to connect again is to uninstall, reboot, and reinstall NetExtender. He can connect fine to the Sonicwall SSLVPN demo site, and a different user can connect fine to this site from a different PC. Any clues?

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