Certain banking pages not loading
Posted
by
Joseph Lee
on Super User
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Published on 2012-09-29T22:41:44Z
Indexed on
2012/09/30
3:40 UTC
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For some unknown reason, I am suddenly unable to access my accounts at several banking and credit sites. I have been a registered user at each site for several years and know I am using the correct user ID and password. Yet, after entering the data, answering security questions, and clicking the submit button, I land on a page with an error message saying their is a technical problem preventing me from accessing my account. On one site, I end up at the sign in page repeatedly. I am never told that my ID/password are incorrect.
I believe may be firewall related. Windows firewall was damaged after a recent malware attack. I am now using a third party firewall (Fort Knox). I am not seeing a pop-up indicating sites are blocked or asking me to indicate yes or no.
I am using Windows 7 Home Premium. I get the same result regardless of the browser. I switched to Maxthon last night and am getting the same result.
This is not happening at other sites. And I am able to access some banking sites normally. This is frustrating because I need to make payments and have gone paperless.
Any feedback will be appreciated.
---- Joe ----
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