HP Wireless Printer not working
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Omri Spector
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Published on 2012-10-05T09:22:45Z
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2012/10/05
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I have installed an HP DeskJet 4620 driver on a win 7 machine. All works perfectly for several days, and than printing is not longer possible. Instead I get the message: "Unable to communicate with printer".
This happened on every Win 7 PC I tried, and none of the HP/MS sites contain any relevant info...
(Posting this so that the answer appears online, as I did solve it after much work)
Solution: It appears that HP installation puts a unique "port" called "HP Network re-discovery". It stops working after some time (possibly after the first time the printer/pc enter sleep mode).
BUT, the standard MS TCP port works just fine.
So:
- Go to "Printers"
- Right click Printer
- Click "Printer properties" and then "Printer" or "Fax" (for both - do all this twice)
- Click "Add Port..."
- Select "Standard TCP Port"
- Fill in details
- Move printer to use the new port by un-checking the old one and checking the new one
Happy printing.
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