Interview questions to ask employer for tech support role

Posted by Kernel Panic on Server Fault See other posts from Server Fault or by Kernel Panic
Published on 2010-09-24T14:22:17Z Indexed on 2012/10/06 3:40 UTC
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Possible Wiki question.

What questions should I ask a potential employer for a position as an intern in a tech support role?

This is the first interview offer I have had after 18 months of unemployment. I don't have a background in tech support or sysadmining.

What are some metrics a tech support person would want to know about the position. What questions would flesh out more of the job description, without making me look like the impostor I obviously am?

Thank you kindly.

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