FTP won't open a connection to client

Posted by Ben on Ask Ubuntu See other posts from Ask Ubuntu or by Ben
Published on 2012-10-09T21:11:46Z Indexed on 2012/10/09 21:58 UTC
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OpenStack

I am running Windows server 2008 on Ubuntu server 12.04.1 via devstack and I am trying to download a file from an ftp server using the windows command line ftp client.

When I run the ftp get command I get the following error message:

500 I won't open a connection to 10.0.0.2 (only to XX.XX.XX.XX) 425 No data connection

10.0.0.2 is the internal IP address of the instance, whereas XX.XX.XX.XX is the external address. Is there anyway to make the ftp client use the external address for the data connection, or alternatively have the client establish the connection?

Thanks

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