Can't seem to establish any logic why outlook suddenly looses its profile coniguration settings intermittently. I work for an IT Contact Centre but it hurts when someone asks me why they loose their outlook profiles suddenly, and some most of the time.

I know there are lots of reasons but I'm not sure which ones are the best. Could it be that the PC in a hurge corporate organization will not be connected to the network properly so the profile gets corrupted for outlook? But they don't usually shut down the PC after office hours due to the fact that its a 24 hours operations.

On top of that, when users are migrated to Windows 7 / Office 2010 and then logs on to this pc, then opens outlook, then logs off then goes back to a Windows XP PC and opens outlook 2003 the profile is again lost. Again why is this?

Is there anyone out there whose facing same connection/outlook profile issues getting lost for no apparent reason?