Why does my company's software download get blocked by anti-virus programs when downloading from the company website but not other websites?

Posted by Adam Burgess on Super User See other posts from Super User or by Adam Burgess
Published on 2012-10-24T14:19:53Z Indexed on 2012/10/24 17:05 UTC
Read the original article Hit count: 261

Filed under:

download

|

windows-server-2008

|

anti-virus

My company distributes software via website download off of a URL that is on our company's website. The download is an .EXE. We are getting calls from multiple customers saying the download is being blocked. We can help them download by turning off the virus-scan software, but wondering what is causing the block.

Here are the details: We have other downloadable .EXEs that download fine without being blocked from the same company website. Our problem download file downloads fine from other websites (i.e., Dropbox) without being blocked.

In summary, this one particular download from our company website is being blocked by various anti-virus programs a high percentage of the time. Any suggestions?

© Super User or respective owner

Related posts about download

Slow Browsing/Direct Download, but Fast Bittorrent Download

as seen on Super User - Search for 'Super User'
I'm using Windows XP SP2. I have a 1 MB connection via a SpeedTouch 585, and my internet speed registers at 0.3 MB, with a maximum download of 30kbps. Not to mention a terrible ping at 500-1500. On the other hand, I get full speed in uTorrent - a bittorrent program - reaching up to 100 kbps; the way… >>> More
Download the other half of the half downloaded video and download managers for Linux

as seen on Super User - Search for 'Super User'
I tried downloading several videos last night on Chrome but most of them are downloaded incompletely. Is there a software that reads the flv or ogg files and downloads the rest of the file from the specified url? Downloading several GBs all over again gains me nothing, just adds to Global warming… >>> More
Download manager that can continue download

as seen on Stack Overflow - Search for 'Stack Overflow'
I have a file half-downloaded. Do you know a download manager that can continue the download without loading the part I already loaded? Is this possible with HTTP? Thanks >>> More
Tracking download of non-html (like pdf) downloads with jQuery and Google Analytics

as seen on Developer IT - Search for 'Developer IT'
Hi folks, it’s been quite calm at Developer IT’s this summer since we were all involved in other projects, but we are slowly comming back. In this post, we will present a simple way of tracking files download with Google Analytics with the help of jQuery. We work for a client that offers… >>> More
Direct Links To Download Microsoft Office 2007 Products From Microsoft Download Servers

as seen on Tech Dreams - Search for 'Tech Dreams'
Downloading installers of Microsoft Office 2007 products from Microsoft Office website is not an easy task. To download any of the Microsoft Office 2007 products – you need to sign-in using Windows Live/Passport/Hotmail account, fill a big profile form and accept their terms & conditions… >>> More

Related posts about windows-server-2008

Password policy problem windows server 2008

as seen on Server Fault - Search for 'Server Fault'
Hi, I'm creating a domain and I need to make users that can have an empty password but administrators have to comply with password complexity how to I solve this problem? Thanks in advance >>> More
SAP DCOM Connector on Windows Server 2008

as seen on Stack Overflow - Search for 'Stack Overflow'
Does anybody know, if it is possible to use the "old" SAP DCOM Connector on a Windows Server 2008 ? I want to migrate a old ASP Web Solution with DCOM Connection to SAP from Windows 2000 Server to Windows 2008 Server. When I try to install the DCOM Connector I get the Error Message: "Setup could… >>> More
Windows Server 2008 R2: AD Module for Windows PowerShell

as seen on Internet.com - Search for 'Internet.com'
Windows Server 2008 R2 includes a new Active Directory module for Windows PowerShell, a consolidated group of 76 cmdlets that can perform a host of tasks against Active Directory's various services. >>> More
Windows Server 2008 Directory Services, Group Policy Preferences - More Control Panel Settings

as seen on Internet.com - Search for 'Internet.com'
In Windows Server 2008, Group Policy Preferences makes it possible to reap the chief benefits of an Active Directory environment by simplifying client management. Control Panel Settings nodes in the Group Policy Management Editor makes this possible. >>> More
Windows Server 2008 R2: Introducing the AD Administrative Center

as seen on Internet.com - Search for 'Internet.com'
The Active Directory Administrative Center in Windows Server 2008 R2 is a significant improvement over its predecessor. Although not without limitations, it offers beefed-up management of AD objects, new navigation capabilities, better task-based management options, and improvements to the properties… >>> More