I inquired with the support of justcloud.com telling them that I have a vmware vm that I was wondering if it could be backed up while in use. I can back up the vm once it is shut down but I was wondering if their "shadow copy" would back it up while running.

This was their response:

Thank you for your email.

I am really very sorry but virtual machines can't be backed up for a simple reason that they are virtual, they have virtual memory, not physical memory.

Please let me know if there is anything else I can help with.

Kind Regards,

Barry James User Experience Team www.justcloud.com

These are physical files so I wasn't sure I even understood the response. Am I wrong in thinking that a vm can be backed up while in use? Does this response even make sense?

I need a cheap alternative to backing up the vm off the server in case it goes down.

Any suggestions?