Upgrade to 12.04 LTS failed, unable to boot

Posted by stargazergal on Ask Ubuntu See other posts from Ask Ubuntu or by stargazergal
Published on 2012-10-29T03:43:12Z Indexed on 2012/10/29 5:21 UTC
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I was trying to upgrade to 12.04 LTS, but the upgrade froze in the process (it was stuck for over 8 hours) and I had to do a hard reboot. Now when I boot up, I get the following:

mountall /lib/x86_64-linux-gnu/libc.so.6 version 'glibc_2.14' not found.

I'm not sure what I need to do from here. Do I need to go back to the previous version? Or can 12.04 still be installed? I don't want to lose any of my files.

I am still new to Linux, so please give detailed step-by-step instructions.

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