Webinar: Meeting Customer Expectations in the New Age of Retail

Posted by Sanjeev Sharma on Oracle Blogs See other posts from Oracle Blogs or by Sanjeev Sharma
Published on Wed, 31 Oct 2012 18:44:37 +0000 Indexed on 2012/11/01 5:10 UTC
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Webcast Date: Thursday, November 8, 2012
Time: 10am PT/ 1pm ET


The retail market has expanded into the online, mobile, and social worlds. But the key to success hasn’t changed since the days of traditional, brick-and-mortar business. It’s still about service. A successful retailer today in omni-channel customer engagement must be able to deliver quality service that meets customer expectations.

For many retailers, Oracle Web commerce applications help them achieve that success, allowing them to market, interact, and transact across multiple channels in a predictable, consistent, and personalized manner. Join us for this Webcast, and learn what Oracle applications can do for your business.

In this session, we will discuss:
  • The significance and dimensions of modern omni-channel customer experience
  • The Oracle Commerce platform
  • Real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems
Register today

Speakers:

Sanjeev Sharma
Principal Product Director, Oracle Exalogic,
Oracle



Kelly Goetsch
Senior Principal Product Manager, Oracle Commerce,
Oracle



Dan Conway
Senior Product Manager, Oracle Retail,
Oracle



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