USB HD Freezes Windows Explorer

Posted by nfplee on Super User See other posts from Super User or by nfplee
Published on 2012-11-02T22:58:33Z Indexed on 2012/11/02 23:05 UTC
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I recently purchased a "Seagate STBX1000200 1TB Expansion 2.5 inch External Hard Drive". It has been working without problems until recently. When i plug the device into a USB port the device is recognised as it appears in the device manager but when i go to Windows Explorer and try to open it (or right click on it) it hangs/freezes windows explorer.

Please note i am using Windows 7 Professional. I have already tried various things without success after searching for people with similar problems. I did read that it could be a problem with how the computer assigns a drive letter. But whrn i go to disk management (when running as an administrator) it hangs and displays the following message:

Connecting to virtual disk service

I'd appreciate it if anyone could offer some advice. Thanks

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