Network printer problem with 12.04

Posted by G. He on Ask Ubuntu See other posts from Ask Ubuntu or by G. He
Published on 2012-07-12T01:07:01Z Indexed on 2012/11/05 23:19 UTC
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printing

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samba

I had an HP LaserJet 3030 printer connected to an Ubuntu box. It worked fine with 11.10. I was able to print from Ubuntu as well as from Windows and Mac from the home network.

About a month or so ago, I upgraded 11.10 to 12.04, then things started to falling apart. My Windows 7 laptop couldn't print to the printer any more.

Today, I installed many updates on 12.04, hoping that would fix the printing problem. Unfortunately, it made the situation much worse. Now not only my Windows 7 laptop won't print, my XP desktop won't print either.

Every time I print something from the Windows computer, the Ubuntu box logs an error message in /var/log/samba/log.'machineName' as:

_spoolss_OpenPrinterEx: Cannot open a printer handle for printer \\server.

It is interesting that it uses the server name as the printer, not the \\server\xyzprinter as the printer name.

Anyone had a similar problem? Anyway to work around the problem?

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