Outlook 2010 Error

Posted by Trevor Sullivan on Server Fault See other posts from Server Fault or by Trevor Sullivan
Published on 2012-11-02T13:38:46Z Indexed on 2012/11/06 17:05 UTC
Read the original article Hit count: 300

Filed under:

exchange

|

outlook

|

outlook-2010

I'm running Outlook 2010 SP1 on Windows 7 x64 SP1, and I'm getting an error message saying

"Your Microsoft Exchange administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance."

I'm still able to log into my account using Outlook Web Access (OWA), so I know that my account is working just fine. Outlook 2010 with Service Pack 1 is the standard for Windows 7 client systems at this organization, and other people are able to access their e-mail just fine. When my account was initially configured, I was able to use Outlook for a couple of days, and then it suddenly stopped working, providing only the above error message.

Do you have any ideas on what I should look into to resolve this problem? Is there any information I can obtain on the client side that will help the Exchange folks investigate the issue further? Is there any verbose logging I can enable, or diagnostic logging in Outlook?

Cheers

© Server Fault or respective owner

Related posts about exchange

Upgrade Exchange 2003 to Exchange 2010 – Part II

as seen on Simple Talk - Search for 'Simple Talk'
In Jaap's second article on upgrading straight from Exchange Server 2003 to 2010, he explains how to move the various services from Exchange Server 2003 to Exchange Server 2010 and fully decommission the Exchange Server 2003 servers. >>> More
Upgrade Exchange 2003 to Exchange 2010

as seen on Simple Talk - Search for 'Simple Talk'
In this article, the first of two in which Jaap describes how to move from Exchange Server 2003 straight to Exchange Server 2010, he shows what is required before moving mailboxes from Exchange Server 2003 to Exchange Server 2010. He shows how to upgrade Active Directory, install both Exchange Server… >>> More
exchange server 2010 Outlook Web Access - Exchange Control Panel WEB Interface

as seen on Server Fault - Search for 'Server Fault'
from what i can gather the mailbox bit of the web interface works fine.. when any of the users go to options (top right) and try to use some of the features such as the Organise Mail Delivery Reports to find messages etc... it comes up with a message .. "An item with the same key has already been… >>> More
Backup multiple Exchange Accounts without direct access to exchange server

as seen on Server Fault - Search for 'Server Fault'
For e-mail, we use Microsoft Exchange and it is hosted by 1and1.com. We have about 30 Exchange accounts that I would like to backup to a PST file. That is, for each account that we have (all 30), I would like to create a single PST file (1.pst thru 30.pst). I do not have direct access to the Exchange… >>> More
when using exchange 2010 it complains of not talking to Information Store service on exchange 2007

as seen on Server Fault - Search for 'Server Fault'
I am attempting to do an upgrade in my org from exchange 2007 to exchange 2010. I moved all the mailboxes and made sure my certificates were setup in exchange 2010. I then changed my ip forwarding rules to forward mail to my exchange 2010 box. I can receive email. I then powered off my exchange 2007… >>> More

Related posts about outlook

Outlook 2007 - Cannot start Outlook - Cannot open the Outlook window

as seen on Super User - Search for 'Super User'
I went to open Outlook 2007 on my Windows 7 32bit machine and it came up with this error: Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened. I have deleted and created a new profile in Control Panel… >>> More
How To Switch Back to Outlook 2007 After the 2010 Beta Ends

as seen on How to geek - Search for 'How to geek'
Are you switching back to Outlook 2007 after trying out Office 2010 beta? Here’s how you can restore your Outlook data and keep everything working fine after the switch. Whenever you install a newer version of Outlook, it will convert your profile and data files to the latest format. … >>> More
Outlook 2007 Backup to D:\Outlook Fails - Access Denied, Write-Protected or File In Use

as seen on Super User - Search for 'Super User'
I can successfully save the Outlook PST file to the default location on the C drive (C:\Documents and Settings\user\ ... \Outlook) but when I change the backup save to directory to Outlook on the D drive I get the error: Cannot copy Outlook: Access is denied. Make sure the disk is not full or write… >>> More
Communication between Outlook addin and Program Automating Outlook

as seen on Stack Overflow - Search for 'Stack Overflow'
I have an application that uses the automation interfaces to Microsoft Outlook to create a mail message and then after it is sent save an archive of that email message in my application. I am hitting issues with a number of the third party encryption addins because by the time the Sent event fires… >>> More
prevent outlook stationery from showing up in my email (Outlook 2007)

as seen on Stack Overflow - Search for 'Stack Overflow'
There are some people in my office who insist on using cute stationery and some of it makes messages difficult to read. I really just want to read email on a white background with no distractions. Is there a way to disable stationery on incoming mail in Outlook? (Without switching to "plain text… >>> More