Outlook 2010 Error

Posted by Trevor Sullivan on Server Fault See other posts from Server Fault or by Trevor Sullivan
Published on 2012-11-02T13:38:46Z Indexed on 2012/11/06 17:05 UTC
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Filed under:

exchange

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outlook

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outlook-2010

I'm running Outlook 2010 SP1 on Windows 7 x64 SP1, and I'm getting an error message saying

"Your Microsoft Exchange administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance."

I'm still able to log into my account using Outlook Web Access (OWA), so I know that my account is working just fine. Outlook 2010 with Service Pack 1 is the standard for Windows 7 client systems at this organization, and other people are able to access their e-mail just fine. When my account was initially configured, I was able to use Outlook for a couple of days, and then it suddenly stopped working, providing only the above error message.

Do you have any ideas on what I should look into to resolve this problem? Is there any information I can obtain on the client side that will help the Exchange folks investigate the issue further? Is there any verbose logging I can enable, or diagnostic logging in Outlook?

Cheers

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