Windows 8 Windows Store (Metro/ModernUI) applications not working (just show 'busy' animation or white screen)

Posted by davidm_uk on Super User See other posts from Super User or by davidm_uk
Published on 2012-11-12T16:22:45Z Indexed on 2012/11/12 17:05 UTC
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windows-8

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modern-ui

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windows-8-upgrade

I have a Dell XPS 15 which shipped with Windows 7 x64, which I recently upgraded to Windows 8. The process went surprisingly smoothly (given that this was an upgrade, not a complete re-install), and the system generally seems very stable.

However, today I noticed that several of the Windows Store apps don't work: they all behave in the same way, launching but then showing a spinning 'wait' animation indefinitely. This is affecting the standard Microsoft Mail, Store, Weather, News, Travel, Finance, Sport, Games and Music apps.

The Bing app just shows a Bing logo on a coloured background (but no wait animation).

The Calendar, Photos and SkyDrive apps open but then show a white screen.

The Maps and Camera apps work without problems.

The live tiles on the Start screen are updating correctly, for example the Mail app's tile shows a summary of new mail despite the Mail app's problems.

All of these applications were working correctly a few days ago. I'm sure I've used several without problems since the last Windows update occurred on 7th November.

Any suggestions on what might have happened and/or how to fix it would be very welcome. I don't need these Windows Store applications, but the fact that they're not working is irritating me.

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