I have a standard Win 7 account 'popuser' to which I'd like to grant start and stop permissions for the OpenVPNService. I've used the following command successfully on other machines, but for some reason on a new Acer Aspire 5830T that I'm setting up this doesn't do the trick for me:

subinacl /service OpenVPNService /grant=popuser=TO

I keep getting the following error message:

LookupAccountName : OpenVPNService:popuser 1337 The security ID structure is invalid.

Current object OpenVPNService will not be processed

Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 1
Last Syntax Error:WARNING : /grant=popuser=to : Error when checking arguments - OpenVPNService

I've tried adding the machine name to the username and the service name to no avail. I'm running command prompt as an administrator.

Anyone have any ideas what's going on?