How do you troubleshoot Family Safety reports

Posted by Klas Mellbourn on Super User See other posts from Super User or by Klas Mellbourn
Published on 2012-11-09T15:57:06Z Indexed on 2012/11/15 23:06 UTC
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windows-8

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Troubleshooting

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family-safety

I have set up Microsoft Family Safety in Windows 8 for my daughter's account.

At first I got meaningful reports via e-mail each week. But then the e-mails started reporting no activity, even though my daughter still uses the computer. The e-mails are still sent to me, but indicate that she is not using the computer at all.

Family Safety is definitely still active on the computer. It limits how long she can use the computer. So only the e-mail reports are buggy.

I don't know how to troubleshoot this since the e-mails are generated by Microsoft. Any ideas?

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