Netflix streaming stops loading at 98% on Revo 3700

Posted by Martin Harris on Super User See other posts from Super User or by Martin Harris
Published on 2011-06-02T11:37:48Z Indexed on 2012/11/16 17:03 UTC
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I'm trying to stream Netflix on an Acer Revo 3700 running Windows 7 Home Premium, but it hangs on the loading screen at 98% (after it has formatted the player to the right aspect ratio and added the controls, but before the video starts) with no error messages or failures.

I have two other machines on the same network, one running Windows 7 Home Premium and another running XP, which both stream faultlessly.

Things I have tried:

  • Both a wired and wireless connection to the router
  • Upgrading the video and audio drivers
  • IE, Chrome and Firefox
  • Boxee software
  • Connecting with a VGA cable instead of HDMI (in case it is a HDCP thing)
  • Uninstalling and reinstalling Silverlight.
  • Getting someway into loading a HD movie and turning "Allow HD" off

Does anyone know what Netflix is doing at the 98% load mark? Are there any log files? Anything else worth trying?

Full disclosure:

I'm using Netflix from the UK through a US based VPN. I've tried multiple VPNs and the problem is exactly the same, also the other machines on the same network through the same VPN work fine so I don't think this is the issue, but it might be a factor. The region check happens at around 7% and I get past that.

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