screen does not wake up after suspend/ brightness will not adjust

Posted by Nathan on Ask Ubuntu See other posts from Ask Ubuntu or by Nathan
Published on 2012-11-18T20:09:15Z Indexed on 2012/11/18 23:29 UTC
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My computer is one of these: http://www.newegg.com/Product/Product.aspx?Item=N82E16834230467 Asus Zenbook UX32A-DB51 Just bought it yesterday. Set to "suspend" when I close the lid, but when I open it up again I just get a black screen. Pressing the power button doesn't work, not does clicking the mouse or any key combination. The same is true if I leave the computer until it suspends. Black screen, no response, have to reboot.

I also can't seem to adjust the brightness. I put "brightness up" and "brightness down" function keys in, and when I push them it shows the brightness level as going up and down on the meter, but the screen does not actually become more or less bright.

I am totally new to all of this. Please tell me what additional information you need to help me and where I can find it.

Thanks!

Edit:

Tried the following:

  1. sudo gedit /etc/default/grub
  2. Change the line GRUB_CMDLINE_LINUX="" into GRUB_CMDLINE_LINUX="acpi_osi=Linux"
  3. sudo update-grub
  4. Restart your linux

And "acpi_backlight=vendor"

both to no avail.

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