Computer shows error message when being shut down. What does it mean?

Posted by Xavierjazz on Super User See other posts from Super User or by Xavierjazz
Published on 2012-11-21T17:18:11Z Indexed on 2012/11/21 23:02 UTC
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My OS is Windows XP SP3.

This message sometimes comes up when I am shutting the computer down:

The instruction at 0x00000000 referenced memory at 0x00000000.
The memory could not be read.

The computer still shuts down. I cannot find a reference to this happening on shutdown, it only seems to be connected to programs that I don't have.

I have the whole Word 2003 package.

Any direction appreciated.

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