Getting the most out of My Oracle Support
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by JanSyss
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Published on Tue, 27 Nov 2012 20:10:15 +0000
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2012/11/27
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Have you often wondered where to go to find the latest information about My Oracle Support? Or are you a new user who simply needs help getting started with using My Oracle Support? The My Oracle Support User Resource Center provides easy access to what’s new, help and training to commonly used features, frequently asked questions, and more. Here you will find:
- My Oracle Support Speed Training – each module is less than 10 minutes
- Working Effectively with Support best practices – get the most out of your support experience
- Advisor Webcast Program – product based training with an interactive forum to ask questions
Additionally there are many ways to stay informed about My Oracle Support:
- Follow us on Twitter by subscribing to myoraclesupport
- Set up “Hot Topic” notifications once you log into My Oracle Support (Settings -> Hot Topics)
- Check out the “Stay Informed” content on the Get Proactive page for your product
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