Microsoft Wireless Keyboard 3000 v2.0 not working, but paired Wireless Mouse 5000 on same receiver does?

Posted by John Straka on Super User See other posts from Super User or by John Straka
Published on 2012-08-21T13:21:19Z Indexed on 2012/11/28 23:06 UTC
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Filed under:

usb

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keyboard

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mouse

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bluetooth

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hardware-failure

I have a Microsoft Wireless Keyboard 3000 v2.0 that was bought paired with a Microsoft Wireless Mouse 5000. They're both Bluetooth and use the same receiver.

The keyboard no longer works. The receiver is fine, as the mouse still works. The keyboard is still detected by Windows when the receiver is plugged in. The batteries have been replaced. There are no on/off switches on the keyboard or mouse, and no re-sync button on them or the receiver. Results are the same when using the receiver in a different USB port, or on a different machine.

Anything else I might try to fix this, or should I hold a funeral for the keyboard?

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