DNS issue for internal website routing internet connection from remote location

Posted by Michael Paul on Server Fault See other posts from Server Fault or by Michael Paul
Published on 2012-07-02T17:08:00Z Indexed on 2012/11/30 23:07 UTC
Read the original article Hit count: 363

Filed under:
|

I have an issue that I could use some help with.

Our company has a main location and a remote location. Previously, the remote location was connected to the main location through an internet connection VPN tunnel. The connection was pitifully slow at 1.5Mbps, so we upgraded it with a 75Mbps direct link. That meant the remote location lost it's internet access, so we routed their access through the main office internet connection.

Everything works perfect except for one thing. The website we host is not accessible from the remote location unless the IP address is used.

If I do NSLOOKUP on our website address from a machine connected to the main location network, it resolves correctly to the inside IP address. However, if I do the same from a remote location machine, it resolves to the website's outside IP address.

Our internal DNS server(s) have a pointer and CNAME records set up, and everything was working perfectly before the connection was upgraded. In addition, the remote location has a domain controller, DNS server and DHCP server to service these requests at the remote location and prevent these requests from getting routed back and forth over the link.

So I think was it happening is that for some reason the DNS server at the remote location is not resolving our website name correctly and passing the requests on to the routers, which then push the request out to the internet DNS system. That resolves the name to our external IP.

This is purely a DNS issue, everything else works just fine. I am just stumped on this one.

Any ideas on how to fix this?

Edit: I forgot to mention that at the remote side of the link is a Cisco ASA-5505 and at the main office there is a Cisco ASA-5510. The link is connected between these 2 devices and the routing is handled in the 5510.

Thanks, Michael

© Server Fault or respective owner

Related posts about dns

Related posts about internal-dns