RightNow stunning references: Spotlight on "The Boston Globe"

Posted by Richard Lefebvre on Oracle Blogs See other posts from Oracle Blogs or by Richard Lefebvre
Published on Sun, 16 Dec 2012 16:44:36 +0000 Indexed on 2012/12/16 17:13 UTC
Read the original article Hit count: 284

Filed under:

/Market News

The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions.

“Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe

Read the full Press Release here

Related posts about /Market News

I have finally traded my Blackberry in for a Droid!

as seen on Geeks with Blogs - Search for 'Geeks with Blogs'
Over the years I have used a number of different types of phones. Windows Mobile, Blackberry, Nokia, and now Android. Until the Blackberry, which was my last phone (and I still have one issued from my office) I had never found a phone that “just worked” especially with email and messaging. The Blackberry… >>> More
SQLAuthority News – Happy Deepavali and Happy News Year

as seen on SQL Authority - Search for 'SQL Authority'
Diwali or Deepavali is popularly known as the festival of lights. It literally means “array of light” or “row of lamps“. Today we build a small clay maps and fill it with oil and light it up. The significance of lighting the lamp is the triumph of good over evil. I work every… >>> More
Working with XML & XSL

as seen on Stack Overflow - Search for 'Stack Overflow'
I'm planning to create a news item which uses xml as it's backend and the Display should be like: Date: 08/Mar/2010 ------------------------------ Title | News ------------------------------ News 4 | Some news News 3 | Some news News 2 | Some news News 1 | Some news ------------------------------ Date:… >>> More
Launch market place with id of an application that doesn't exist in the android market place

as seen on Stack Overflow - Search for 'Stack Overflow'
Hi, I am creating an application that checks the installation of a package and then launches the market-place with its id. When I try to launch market place with id of an application say com.mybrowser.android by throwing an intent android.intent.action.VIEW with url: market://details?id=com.mybrowser… >>> More
News feed APIs for general news

as seen on Stack Overflow - Search for 'Stack Overflow'
I'm building a database + tool that scours news feeds for a certain term. For example "food poisoning from nuts". I want to scour social media sites, news sites, major news aggregators, etc... for that term. Question 1: What are some of the news aggregator APIs out there? Question 2: How Would you… >>> More

Developer IT

RightNow stunning references: Spotlight on "The Boston Globe" - Developer IT

RightNow stunning references: Spotlight on "The Boston Globe"

/Market News

The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions.

Related posts about /Market News

I have finally traded my Blackberry in for a Droid!

SQLAuthority News – Happy Deepavali and Happy News Year

Working with XML & XSL

Launch market place with id of an application that doesn't exist in the android market place

News feed APIs for general news

Categories cloud