E-mail from specific domain not delivered to one of the cc: recipients on Exchange 2010

Posted by BobC on Server Fault See other posts from Server Fault or by BobC
Published on 2013-06-20T15:08:50Z Indexed on 2013/07/01 4:22 UTC
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we have a user on Exchange 2010 server who doesn't get email from one specific domain if her address is in cc: field. If she is a main recipient (To:) it goes through. We checked Exchange logs and it looks like our server doesn't even try to deliver it, it simply ignores her email address completely.

We did several tests:

  • send email with her email address in cc: field from another domain, succeeded
  • send email with her email address in to: field from another domain, succeeded
  • send email with her email address in to: field from affected domain, succeeded
  • turn off all email rules
  • check via webmail

We also turned off firewall, antispam and antivirus for SMTP rule.

Does anyone have any idea what could be an issue here?

Thanks

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