Carriers Holding Your OS Updates Hostage
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by Tim Murphy
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Published on Thu, 10 Oct 2013 06:39:28 GMT
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2013/10/17
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Windows Phone
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Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/10/10/carriers-holding-your-os-updates-hostage.aspx
Just a small rant here. Today the Windows Phone 8 GDR2 update finally became available for Nokia handset users. Now I’m not sure that it is AT&T fault entirely that Samsung and HTC users got their updates two months ago and we are just finally seeing it. It may have something to do with the Nokia Amber update. But every Windows Phone update on AT&T from 7.1 on seems to have been delayed. How is it that the premiere Windows Phone carrier is always the last one to release updates?
Smart phone ecosystems are a partnership between the OS provider, the hardware manufacturer and the carriers. If any one of those partners does not hold up its responsibilities then everyone gets a black eye. The goal for all involved should be to release updates as early as possible with reasonable assurance of stability. This ensures the satisfaction of consumers and increases the likelihood of future sales.
From what I have seen so far AT&T has been the one breaking the consumer’s trust in the Windows Phone ecosystem. Aside from voicing our dissatisfaction we may need to start voting with our feet until they realize that they being a poor citizen has consequences.
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