windows 8.1 upgrade fails with error code 0xc1900101-0x20017
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cmorse
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Published on 2013-10-17T16:52:56Z
Indexed on
2013/10/18
4:00 UTC
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I just tried to install windows 8.1 on my laptop, but it fails to install with the message:
Sorry we couldn't complete the update to Windows 8.1.
We restored your previous version of Windows to this PC
0xC1900101 - 0x20017
It looks like on the first boot that the laptop is going to the PC restore screen (it asks what kind of keyboard I have, and then what repair optins I would like to take). Thus far I have just been selecting "Continue to windows 8."
I'm running a Lenovo x220i tablet. I've got 43GB of free disk space.
It installed just fine on my desktop. The primary difference between the two machines is that the desktop has media center install, and isn't using TrueCrypt.
Full WindowsUpdate.log http://pastebin.com/hGmAW4Q1
Most important portion of WindowsUpdate.log:
2013-10-17 10:41:06:671 964 694 Agent *************
2013-10-17 10:41:06:671 964 694 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-10-17 10:41:06:671 964 694 Agent *********
2013-10-17 10:41:06:671 964 694 Agent * Online = No; Ignore download priority = No
2013-10-17 10:41:06:671 964 694 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-10-17 10:41:06:671 964 694 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-10-17 10:41:06:671 964 694 Agent * Search Scope = {Machine & All Users}
2013-10-17 10:41:06:671 964 694 Agent * Caller SID for Applicability: S-1-5-18
2013-10-17 10:41:07:233 964 870 Report REPORT EVENT: {AD47FBDC-F7F9-4E7F-BAF4-DBA3784C7101} 2013-10-17 10:41:06:436-0600 1 202 [AU_REBOOT_COMPLETED] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2013-10-17 10:41:07:233 964 870 Report REPORT EVENT: {8D4E7A67-9526-4702-A897-5BE5F97497AF} 2013-10-17 10:41:06:639-0600 1 204 [AGENT_INSTALLING_FAILED_POST_REBOOT] 101 {8951E70D-4332-4F7C-B92D-D9362E384959} 1 c1900101 WSAcquisition Failure Content Install Installation Failure Post Reboot.
2013-10-17 10:41:07:249 964 870 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-10-17 10:41:07:249 964 870 Report WER Report sent: 7.8.9200.16715 0xc1900101(0x20017) 8951E70D-4332-4F7C-B92D-D9362E384959 Install 101 Unmanaged
2013-10-17 10:41:07:249 964 870 Report CWERReporter finishing event handling. (00000000)
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