Printing fails after first print with Centos 6 and HP LaserJet P3015dn printer

Posted by Gavin Simpson on Server Fault See other posts from Server Fault or by Gavin Simpson
Published on 2011-08-26T16:37:59Z Indexed on 2013/10/20 15:57 UTC
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Centos 6 recognises and configures a HP LaserJet P3015dn printer connected via USB. This machine is being configured as a small group file/print server. I can print a test page, which is processed/printed correctly. The next time printing is attempted (say printing a second test page), the page is not printed and the printer is set to disabled. The status of the printer is stated as:

Stopped - /usr/lib/cups/backend/hp failed

in the printer configuration dialogue.

/var/log/cups/error_log contains this information (first two lines were there prior to the failed print job)

E [24/Jun/2004:09:12:57 +0100] Returning HTTP Forbidden for Resume-Printer (ipp://localhost/printers/HP-LaserJet-P3010-Series) from localhost
E [24/Jun/2004:09:20:59 +0100] Returning HTTP Forbidden for CUPS-Delete-Printer (ipp://localhost/printers/HP-LaserJet-P3010-Series) from localhost
D [24/Jun/2004:09:37:28 +0100] [Job 28] The following messages were recorded from 09:36:43 AM to 09:37:28 AM
D [24/Jun/2004:09:37:28 +0100] [Job 28] Adding start banner page "none".
D [24/Jun/2004:09:37:28 +0100] [Job 28] Adding end banner page "none".
D [24/Jun/2004:09:37:28 +0100] [Job 28] File of type application/vnd.cups-banner queued by "gavin".
D [24/Jun/2004:09:37:28 +0100] [Job 28] hold_until=0
D [24/Jun/2004:09:37:28 +0100] [Job 28] Queued on "HP-LaserJet-P3010-Series" by "gavin".
D [24/Jun/2004:09:37:28 +0100] [Job 28] job-sheets=none,none
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[0]="HP-LaserJet-P3010-Series"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[1]="28"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[2]="gavin"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[3]="Test Page"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[4]="1"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[5]="job-uuid=urn:uuid:b3370a97-4ab6-3451-40a2-6239b13fa3e1 job-originating-host-name=localhost"
D [24/Jun/2004:09:37:28 +0100] [Job 28] argv[6]="/var/spool/cups/d00028-001"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[2]="CUPS_DOCROOT=/usr/share/cups/www"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[8]="HOME=/var/spool/cups/tmp"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[10]="[email protected]"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[11]="SOFTWARE=CUPS/1.4.2"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[13]="USER=root"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[16]="IPP_PORT=631"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[17]="CHARSET=utf-8"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[18]="LANG=en_US.UTF-8"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[19]="PPD=/etc/cups/ppd/HP-LaserJet-P3010-Series.ppd"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[20]="RIP_MAX_CACHE=8m"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[21]="CONTENT_TYPE=application/vnd.cups-banner"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[22]="DEVICE_URI=hp:/usb/HP_LaserJet_P3010_Series?serial=VNBV993GM4"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[23]="PRINTER_INFO=Hewlett-Packard HP LaserJet P3010 Series"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[24]="PRINTER_LOCATION=electra.geog.ucl.ac.uk"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[25]="PRINTER=HP-LaserJet-P3010-Series"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[26]="CUPS_FILETYPE=document"
D [24/Jun/2004:09:37:28 +0100] [Job 28] envp[27]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
D [24/Jun/2004:09:37:28 +0100] [Job 28] Started filter /usr/lib/cups/filter/bannertops (PID 2858)
D [24/Jun/2004:09:37:28 +0100] [Job 28] Started filter /usr/lib/cups/filter/pstops (PID 2859)
D [24/Jun/2004:09:37:28 +0100] [Job 28] Started backend /usr/lib/cups/backend/hp (PID 2860)
D [24/Jun/2004:09:37:28 +0100] [Job 28] load_banner(filename="/var/spool/cups/d00028-001")
D [24/Jun/2004:09:37:28 +0100] [Job 28] Page = 612x792; 12,12 to 600,780
D [24/Jun/2004:09:37:28 +0100] [Job 28] Page = 612x792; 12,12 to 600,780
D [24/Jun/2004:09:37:28 +0100] [Job 28] slow_collate=0, slow_duplex=0, slow_order=0
D [24/Jun/2004:09:37:28 +0100] [Job 28] Before copy_comments - %!PS-Adobe-3.0
D [24/Jun/2004:09:37:28 +0100] [Job 28] %!PS-Adobe-3.0
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%BoundingBox: 12 12 600 780
D [24/Jun/2004:09:37:28 +0100] [Job 28] %cupsRotation: 0
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%Creator: bannertops/CUPS v1.4.2
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%CreationDate: Thu 24 Jun 2004 09:36:43 AM BST
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%LanguageLevel: 2
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%DocumentData: Clean7Bit
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%Title: (Test Page)
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%For: (gavin)
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%Pages: 1
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%DocumentSuppliedResources: font Monospace
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%+ font Monospace-Bold
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%+ font Monospace-BoldOblique
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%+ font Monospace-Oblique
D [24/Jun/2004:09:37:28 +0100] [Job 28] %%EndComments
D [24/Jun/2004:09:37:28 +0100] [Job 28] Before copy_prolog - %%BeginProlog
D [24/Jun/2004:09:37:28 +0100] [Job 28] STATE: +connecting-to-device
D [24/Jun/2004:09:37:28 +0100] [Job 28] prnt/backend/hp.c 762: ERROR: cannot open channel PRINT
D [24/Jun/2004:09:37:28 +0100] [Job 28] Backend returned status 1 (failed)
D [24/Jun/2004:09:37:28 +0100] [Job 28] Printer stopped due to backend errors; please consult the error_log file for details.
D [24/Jun/2004:09:37:28 +0100] [Job 28] End of messages
D [24/Jun/2004:09:37:28 +0100] [Job 28] printer-state=5(stopped)
D [24/Jun/2004:09:37:28 +0100] [Job 28] printer-state-message="/usr/lib/cups/backend/hp failed"
D [24/Jun/2004:09:37:28 +0100] [Job 28] printer-state-reasons=paused

/var/log/messages contains the following reports associated with the recognition of the printer and the failed print job:

Jun 24 09:35:07 electra kernel: usb 1-8: new high speed USB device using ehci_hcd and address 2
Jun 24 09:35:07 electra kernel: usb 1-8: New USB device found, idVendor=03f0, idProduct=8d17
Jun 24 09:35:07 electra kernel: usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 24 09:35:07 electra kernel: usb 1-8: Product: HP LaserJet P3010 Series
Jun 24 09:35:07 electra kernel: usb 1-8: Manufacturer: Hewlett-Packard
Jun 24 09:35:07 electra kernel: usb 1-8: SerialNumber: VNBV993GM4
Jun 24 09:35:07 electra kernel: usb 1-8: configuration #1 chosen from 1 choice
Jun 24 09:35:07 electra kernel: usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x03F0 pid 0x8D17
Jun 24 09:35:07 electra kernel: usbcore: registered new interface driver usblp
Jun 24 09:35:07 electra udev-configure-printer: invalid or missing IEEE 1284 Device ID
Jun 24 09:35:08 electra hp[1942]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jun 24 09:35:09 electra python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jun 24 09:35:51 electra kernel: usblp0: removed
Jun 24 09:37:28 electra hp[2860]: io/hpmud/dot4.c 254: unable to read Dot4ReverseReply data: Resource temporarily unavailable exp=2 act=0
Jun 24 09:37:28 electra hp[2860]: io/hpmud/dot4.c 330: invalid DOT4InitReply: cmd=0, result=20#012, revision=0
Jun 24 09:37:28 electra hp[2860]: prnt/backend/hp.c 762: ERROR: cannot open channel PRINT

I am now at a loss as to how to proceed to get this printer working on my Centos machine. How can I configure the machine to print more than a single print job without needing to be unplugged/plugged in repeatedly?

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