I'm having an issue with my hosting provider after migrating to a new account.

It's taking some time to get the problem sorted out, so I am hoping someone here can shed some light on the situation.

The server is running WHM/cPanel, and the site I am trying to access has a dedicated IP address.

When I connect to the server like this http://IP.HERE instead of showing my the website the way I would expect, it is showing the contents of a subfolder.

So, while I would expect it to load public_html/ it is loading public_html/somefolder/ instead.

Any idea why this is happening instead of showing the sites homepage the way I would expect?

EDIT

It is not redirecting, so the url is just http://IP.ADDRESS/, but the files listed are from a subfolder. So, it LOOKS at though I went to http://IP.ADDRESS/subfolder, when the URL says it should be showing the main folder contents.

When I access the site using the domain name, it works properly, so I assume the document root is set correctly.