Ubuntu 13.04 installation issues: unable to handle kernel paging request error

Posted by user173944 on Ask Ubuntu See other posts from Ask Ubuntu or by user173944
Published on 2013-07-10T01:09:13Z Indexed on 2013/10/25 16:12 UTC
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I wish I could say that I’ve done more for the Linux community as of recent but I am very VERY new to all of this and I feel very much in over my head. I figured I would install Ubuntu. on my computer and then I would learn and contribute to the community simultaneously. I will try to be as detailed as I can, please ask questions if you need clarification.

I installed Ubuntu. 13.04 (64-bit) on my dell Inspiron 1501. This has an AMD Turion 64-bit TL-56 1.8 Ghz mobile processor. It is a dual core. It has an ATI Radeon Xpress 1150 chipset in it as well. As of right now I only have a total of 2Ghz ram, however I was planning on upgrading that in the near future so I opted for the 64-bit Ubuntu. 13.04.

I first tried the live CD and everything seemed to be functioning correctly other than the wireless (but that's not the issue at hand, there are plenty of guides on the internet on how to get that functioning). The internet worked just fine when it was plugged in so no issues there. However, once I went from that to installing 13.04 (just 13.04, no dual partitioning... I want this computer to run strictly Ubuntu.) it did not work. It took me into a shell that I could not type anything into. In this shell it said Bug: unable to handle kernel paging and then it called a bunch of traces and froze up.

I had to hard reset the laptop. I tried the boot-repair program multiple times with many different settings and typically after starting up the laptop would say something along the lines of recursive errors. will attempt to fix and then it would attempt to fix a couple of things, and then the computer would freeze up after the text said end trace... so I had to hard reset it again. I'm not an impatient person either, when I say it would freeze up it would be for a period of at least 15 minutes each time before I decided to hard reset. I attempted to install 12.10 on it instead and I got the same exact message, and when I ran boot-repair it did the same exact thing as before.

I am currently in the process of running memtest64+ on the computer's memory, though I really don't believe that, nor any of the hardware is at fault due to the fact that it was still running windows vista perfectly when I had decided to switch over to Ubuntu. so far the memtest has came back just fine without any errors, but I’ve only been running it for approximately an hour.

So this is the situation I’m in. I did notice when I was using the live disk that the video driver needed updated so I performed that, though I’m fairly certain that has nothing to do with this. I have also attempted (though I’m not certain that my attempt was successful in accomplishing what I had planned) to manually edit the grub settings by making acpi=0 along top of adding nomodeset to the boot commands. Like I said, I’m not sure I did that correctly though, but I’m fairly certain I did.

If anyone needs any more information I will be more than happy to provide it, I will post back once I get the full results of the memtest. I very much appreciate any ideas anyone else has, I’ve been at this for a few days to no avail... thank you

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