USB Ports not working on new ASUS Z87 PRO motherboard

Posted by Peter Coulton on Super User See other posts from Super User or by Peter Coulton
Published on 2013-10-25T21:25:40Z Indexed on 2013/10/25 21:58 UTC
Read the original article Hit count: 198

Filed under:

usb

|

motherboard

3 of the six USB ports on the back on my new ASUS Z87 PRO motherboard are not functioning properly. They do seem to deliver power, just don't seem to function for data (devices attached in these ports are detected by windows, or usable in UEFI)

I think I'm right in saying that the top 4 ports (3 of which aren't working) run off an additional USB controller (not from the Z87 chipset) if that makes any difference.

I'm pretty sure that I'll just have to return it, but any advice on diagnosing the problem would be welcome.

© Super User or respective owner

Related posts about usb

External HDD USB 3.0 failure

as seen on Ask Ubuntu - Search for 'Ask Ubuntu'
[ 2560.376113] usb 9-1: new high-speed USB device number 2 using xhci_hcd [ 2560.376186] usb 9-1: Device not responding to set address. [ 2560.580136] usb 9-1: Device not responding to set address. [ 2560.784104] usb 9-1: device not accepting address 2, error -71 [ 2560.840127] hub 9-0:1.0: unable… >>> More
usb mouse/keyboard doesn't work with 3.11.0-12-generic kernel

as seen on Ask Ubuntu - Search for 'Ask Ubuntu'
I can't use my usb keyboard/mouse after upgrade from raring to saucy. The keyboard works in grub menu and if I boot with the previous kernel version (3.8.0-31-generic). My new kernel version is 3.11.0-12-generic. I've got Mad Catz R.A.T.7 wired USB mouse, Canyon CNL-MBMSO02 wired usb mouse and Logitech… >>> More
USB Drive Not recognized

as seen on Super User - Search for 'Super User'
My Friend's Pen Drive, which was working well very well just few days ago, is not being recognized after getting used by a virus affected machine. Its not on fdisk -l or lsusb However in dmesg I can see the following: [ 977.300013] usb 5-2: new full speed USB device using uhci_hcd and address 2 [… >>> More
Error in installing ZTE AC2738 on ubuntu 3.0.0-12-generic

as seen on Ask Ubuntu - Search for 'Ask Ubuntu'
I am getting this error ,struct usb_serial_driver has no member named shutdown. I am installing on 64bit ubuntu 3.0.0-12-generic ... Beginning Verify CD ... ... Verify CD Succeed! ... Beginning Copy Install Package Files ... ... will take a long time, waiting 5 seconds, please ... Copy Install… >>> More
HSDPA modem only working on certain USB ports

as seen on Ask Ubuntu - Search for 'Ask Ubuntu'
Depending on which USB port I use to connect my HSDPA modem, the network manager will connect to the internet or not. I used to work (i.e. established a internet connection automatically) on all ports, but over time it simply stopped on some ports. lsusb output in all cases looks like that (Device… >>> More

Related posts about motherboard

Motherboard Wiring

as seen on Super User - Search for 'Super User'
HI All, I bought a new case to put a motherboard in. Everything fits, I have done this before, but not in a long time! The case has wires for - Power SW - Reset SW - Power LED - HDD LED On the motherboard (ASUS M2NPV-VM) it is clearly labeled where these go, but I cannot remember where the black… >>> More
xfx 680i motherboard failure?

as seen on Super User - Search for 'Super User'
At some point last night we must have had a blip in our power, as the stove clock was blinking like it would had their been... a blip in the power. When I came into my office this morning, my desktop computer was powered down and would not turn on. Cracking the case, I can see a small blue blinking… >>> More
Current Motherboard Tech Overview

as seen on Super User - Search for 'Super User'
Welp, computer died. Time to get a new motherboard. I haven't been paying attention to the latest motherboard technology and associated models and chipsets. Can someone point me at an overview of what is currently available? I'm primarily interested in the Intel / nvidia side of things. >>> More
Processor with higher FSB than motherboard can support.

as seen on Super User - Search for 'Super User'
Hi all, Please redirect me if there is a similar question, but I have an ECS P4VXASD2+ (V5.0) motherboard, which supports a 533 MHz FSB. I want to put in a Pentium 4 3.2 GHz processor (Socket 478) with an FSB of 800 MHz. Would this be possible? Would the FSB of the processor just be limited to 533… >>> More
How to get Processor and Motherboard Id ?

as seen on Stack Overflow - Search for 'Stack Overflow'
I use the code from http://www.rgagnon.com/javadetails/java-0580.html to get Motherboard Id, but the result is "null", <1 How can that be ? <2 Also I modified the code a bit to look like this to get processor Id : "Set objWMIService = GetObject(\"winmgmts:\\\\.\\root\\cimv2\")\n"+ … >>> More