Case Management In-Depth: Stakeholders & Permissions by Mark Foster
Posted
by JuergenKress
on Oracle Blogs
See other posts from Oracle Blogs
or by JuergenKress
Published on Mon, 28 Oct 2013 08:19:00 +0000
Indexed on
2013/10/28
9:58 UTC
Read the original article
Hit count: 364
/Community Events
We’ve seen in the previous 3 posts in this series what Case
Management is, how it can be configured in BPM Studio and its lifecycle.
I now want to go into some more depth with specific areas such as:.
- Stakeholders & Permissions
- Case Activities
- Case Rules
- etc.
In the process of designing a Case Management solution it is important to know what approach to take, what questions to ask and based on the answers to these questions, how to implement. I’ll start with Stakeholders & Permissions.
Stakeholders
The
users that perform actions on case objects, defined at a business
level, e.g. “Help Desk Agent”, “Help Desk Supervisor” etc. Read the full article here.
For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.
![image[7][2][2][2]](http://soacommunity.files.wordpress.com/2013/04/image7222.png?w=20&h=20&h=20 "image[7][2][2][2]"){kind=small}
![clip_image002[8][4][2][2][2]](http://soacommunity.files.wordpress.com/2013/04/clip_image00284222.jpg?w=26&h=23&h=23 "clip_image002[8][4][2][2][2]"){kind=small}
© Oracle Blogs or respective owner
