USB Wireless keyboards not registering Ctrl Alt Delete when computer boots

Posted by Donovan on Super User See other posts from Super User or by Donovan
Published on 2013-04-24T18:26:32Z Indexed on 2013/10/31 9:59 UTC
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I've recently installed a new PC at work. Its a Dell Optiplex 9010. I bought a USB wireless keyboard and mouse from Dell and subsequently from Logitech to use with this PC. The Dell keyboard is a model KM632 and the logitech is an mk260. Both units work properly and have decent range.

The issue is when the PC boots they keyboard (neither model) will register a Ctrl+Alt+Delete to the PC. I can say for sure the keyboards are still functional as the media keys will still produce a result (notably the sleep key on the mk260). My gut reaction is I'm dealing with an issue in the PC or Windows. I'm not sure where to start though. If I unplug and reinsert the USB dongle both units will work. Also, I don't use both they keyboards at the same time I bought the Logitech fearing the Dell unit was bad.

Any ideas would be appreciated.

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