DNS servers not set properly? Site failing to load by hostname, though loads fine by IP

Posted by Crashalot on Pro Webmasters See other posts from Pro Webmasters or by Crashalot
Published on 2013-06-04T17:53:50Z Indexed on 2013/11/01 22:12 UTC
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dns

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We run www.tekiki.com. Some users, including us, cannot reach www.tekiki.com because of DNS issues. The site resolves fine on the desktop, but it fails from our iPhones and iPads. This doesn't happen to everyone. We noticed the problem yesterday, then set our DNS servers to Cloudflare's DNS servers, hoping that would fix things.

Accessing the site by IP addr loads the site fine.

Two questions:

1) Does anyone know what the solution is?

2) Should we use other DNS servers besides Cloudflare?

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