Outlook 2010 hung on updating outlook.com email account

Posted by warren on Super User See other posts from Super User or by warren
Published on 2013-10-31T22:30:06Z Indexed on 2013/11/01 3:59 UTC
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Filed under:

email

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sync

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microsoft-outlook-2010

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outlook.com

For the past week, through restarts of Outlook, and even a bounce of my machine, Outlook has been hung synchronizing my outlook.com account, after having moved messages from a different email inbox into the outlook.com inbox.

The old account does not have the moved message any more (those synched-out correctly).

The new account does not have the moved messages when acessing via the webui - ie, they are stuck in just Outlook.

My problem?

I need to reimage this laptop for a friend
I need Outlook to finish syncing all those messages out to the hosted email

How can I force this to happen?

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