Exchange 2003 resource scheduling with mixed client versions

Posted by Daniel Lucas on Server Fault See other posts from Server Fault or by Daniel Lucas
Published on 2011-11-29T18:11:55Z Indexed on 2013/11/02 3:57 UTC
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We run Exchange 2003, but have a mix of Outlook 2003/2007/2010 in the environment. We have three rooms that need to be configured as resources. Some observations we've made with resource scheduling/booking are:

  • Outlook 2010 users have trouble with the native Exchange 2003 resource scheduling method and require direct booking to be configured via registry
  • Outlook 2007 users are unable to use direct booking (is this accurate?)
  • Outlook 2003 users can only use the native Exchange 2003 resource scheduling method (is this accurate?)
  • Direct booking cannot be combined with the auto-accept agent

What is the correct way to setup resource scheduling in a mixed environment like this?

Thanks, Daniel

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