Social Media's and Customer Service

Posted by Richard Lefebvre on Oracle Blogs See other posts from Oracle Blogs or by Richard Lefebvre
Published on Mon, 4 Nov 2013 15:52:23 +0000 Indexed on 2013/11/04 22:03 UTC
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How do you know when it’s time to change customer interaction to another channel? Find out from this interesting blog post and then watch this interesting 1'26 YouTube video

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