Why do I get error 0x0070004 when trying to update to Windows 8.1 from Windows 8?

Posted by Jeffrey Lin on Super User See other posts from Super User or by Jeffrey Lin
Published on 2013-10-28T00:16:53Z Indexed on 2013/11/05 4:01 UTC
Read the original article Hit count: 591

So, I'm trying to update Windows 8 to Windows 8.1 via the Windows Store, but every time I attempt to, the update downloads properly, but then I get the error:

Windows 8.1
This app wasn't installed - view details

When I click on it, it says:

Something happened and the Windows 8.1 could not be installed. Please try again. Error code: 0x80070004
Try again Cancel Install

What does this mean? A quick Google search yields nothing.

I have tried rebooting, clearing the store cache, and resetting Windows Update.


A quick chkdsk scan shows no errors.


A SFC scan shows that there are many issues.

http://pastebin.com/TZiH8ZXZ

Could this be the issue?


I found the error log!

http://pastebin.com/BXZEsejm

Why is the registry corrupt?

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