SRSS Client Print Module must be downloaded every use

Posted by Jmcgee73 on Server Fault See other posts from Server Fault or by Jmcgee73
Published on 2013-11-06T19:45:09Z Indexed on 2013/11/06 21:56 UTC
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I am currently having an issue with SQL Server Reporting Services. Everytime a user clicks the print button for the report, the user must install the ActiveX client print module. The issue is that our clients are not admins on their computers. So therefore they can not install the module.

I have gotten around this roughly by adding the SQL address to trust sites, setting "Download signed Active Controls" to enable, and then giving the users permission to write to "C:\Windows\Downloaded Program Files". However, this is fix is not easy to distrubute to our user base.

I am using SQL Server 2008 SP3 CU3 running on Server 2008 R2. I believe the browser thinks the version is newer than what is on the server. I have tried downloading the print module CAB file from the SQL server and installing manually. That did not work either.

Thanks!

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