Changed isp, Ubuntu 13.04 won't connect to the internet

Posted by Lori on Ask Ubuntu See other posts from Ask Ubuntu or by Lori
Published on 2013-11-10T03:12:33Z Indexed on 2013/11/10 4:12 UTC
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13.04

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networking

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internet

I recently moved and changed internet service providers. my ubuntu 13.04 machine is unable to connect to the internet. I need help with the networking settings. The previous isp was Verizon dsl, current a cable company. Both connect via ethernet cable. The cable and router work on a windows machine, but not my ubuntu machine. The cable company doesn't support ubuntu or any linux operating systems.

The computer seems to recognize the connection. When I unplug and plug in the cable I get a little window that says disconnected, connected. However, I can't connect to the internet in either Firefox or the Ubuntu software installer (tried this to see if it was a firefox issue, it wasn't).

I tried shutting down and restarting, plugging and unplugging cables, etc.

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