Can't reinstall Office 2010

Posted by Sniffer on Super User See other posts from Super User or by Sniffer
Published on 2014-05-27T09:01:26Z Indexed on 2014/05/27 9:32 UTC
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windows-7

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microsoft-office

I had Office 2010 Professional Plus installed on my Windows 7 (32 bit machine), then I decided to remove it and install the 2013 version.

I went to Programs and Features and removed the software as always, everything went successfully and it asked me to reboot the machine in order to complete the un-installation process, and when I clicked reboot a message suddenly appears telling me that an error occurred during un-installation and the system restarts instantly before I get a chance to see the error message.

After that I tried to re-install Office 2010 but after the installer seems to have finished, it tells me that the installation failed without an explanations ?

I have taken a look at the event viewer and there is some error saying the office protection platform service failed to start, could this have anything to do with the problem?

What could be the cause, how can I fix this ?

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