Laptop white screen on power-up. Still displays via HDMI output

Posted by Inno on Super User See other posts from Super User or by Inno
Published on 2014-05-29T04:30:36Z Indexed on 2014/05/29 9:32 UTC
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my wife's laptop recently started displaying a white screen. It doesn't show post or anything, just a white screen when it's powered on. However, it works normally with HDMI output to our television.

I took it apart and fiddled with both ends of the display cable, but I either didn't fiddle correctly or that's just not the problem. I also noticed that the screen won't turn off anymore when the laptop is closed. Is there a name for the mechanism that controls this function, so I can try and locate it?

My guesses are that the problem lies with the screen itself or the display cable, but I'm curious if there's anything else I might be overlooking. Also of note is that the left hinge is partially broken. The corner of the plastic computer case broke off, so the hinge is exposed and doesn't stay in place. I've tried holding it in place, wiggling it around, tapping various parts of the computer, but the white screen remains.

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