Exchange on SBS2003 not receiving mail, but sending via telnet works

Posted by YDdraigLas on Server Fault See other posts from Server Fault or by YDdraigLas
Published on 2014-06-02T14:31:41Z Indexed on 2014/06/02 15:31 UTC
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Last week we had a problem on our SBS2003 server where our external connection dropped out and I was only able to restore it by running netsh winsock reset catalog and netsh int ip reset.

Thinking all was well, I went home for the weekend and came in today to find that we haven't received any external emails since before the original problems occurred. There are plenty of examples of this on the internet, usually to do with a firewall issue, but the odd thing here is that when I connect using telnet I can send an email and it goes straight through and into my inbox. When I send an email from Gmail or Hotmail nothing comes through at all. Internal emails are also unaffected, as are outgoing emails. There have also been a couple of emails that have come through for other users, both out-of-office replies, if that's relevant.

I've run the CEICW several times, checked all the NIC settings, but no joy. Before I give up trying to fix this and reinstall the whole server, has anyone come across this problem before? I have only found fleeting references to this in previous searches and no real answers.

Any advice gratefully received.

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