Good links somehow being converted to ones with a PHP redirect (not a virus)

Posted by Rebecca on Pro Webmasters See other posts from Pro Webmasters or by Rebecca
Published on 2014-01-21T18:02:43Z Indexed on 2014/06/02 9:53 UTC
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php

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redirects

This has happened to links we put on web pages and in emails.

We might put www.oursite.org/work/ but when I view source it shows up as webmail.ourhosting.ca/hwebmail/services/go.php?url=https%3A%2F%2Fwww.oursite.org%2F%2work%2F

This ends up at the webmail login page for our web host. But only some of the people who click the link get the login page; others go directly to the original page we intended. We don't want it to go to the webmail login page, nobody needs to log in to our web site.

This occurs for links to pages on our site, but also to links to other sites that we put in emails or in posts. It seems to be browser independent as well as e-mail client independent as we variously have used Firefox and Chrome as well as MS Outlook and Thunderbird.

I've tried to resolve the issue with our webhost but they keep telling me they don't support our browser, or our email client (i.e., they don't understand the issue).

At the moment, our only option is to try another web host just to get rid of their login. Any ideas about what's going on?

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