"This file can't be previewed because of an error in the Microsoft Word previewer."

Posted by danielson on Super User See other posts from Super User or by danielson
Published on 2014-06-02T19:14:26Z Indexed on 2014/06/02 21:32 UTC
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The issue is: Outlook 2013 simply will not give a preview of Word (nor Excel) docs in attachments.

Never had the issue with Outlook 2010. Using Outlook 2013 on Windows 7 64bit SSD with Word 2010.

I did notice that "Microsoft Word" is not listed specifically in Trust Center attachment handling, could that be part of the problem? Excel, Visio, RTF and many more are there.

Update: strange, search can be performed in Word attachments... but can't preview Word file. So, Outlook can 'see' Word docs but won't let us have that preview.

For reference, here is a similar question I posted in the Microsoft Answers forum.

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