• Diane Kinker, Director CRM Program
• Chris Haven, Senior Director Product Management, Oracle (Moderator)

Organization Profile:
Batesville (www.Batesville.com), a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love®. Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems and room displays. Our history of manufacturing excellence, product innovation, superior customer service and reliable delivery has helped Batesville become – and remain – a market leader.

Event Description:
In this informal reference call, you will have the opportunity to hear Batesville discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.

Why Oracle:
Batesville looked to transform its sales automation processes. Oracle Sales Cloud met these needs and Batesville’s requirements for:

• Standardized end-to-end Sales Processes including Sales Performance Management (territory management, quota management and incentive compensation)
• Mobile capabilities with integration to Microsoft Outlook and Smartphones
• Creation of the WIG Dashboard (Wildly Important Goal) using reporting and analytics

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