This question is particularly aimed at descriptions and explanations of what is happening in a computer program, as well as any general advice or approaches for undertaking technical reports in Computer Science at both undergraduate and graduate levels.

You see, I am having particular difficulty in the best way to explain what is happening. As in, given any given program from a multi-agent system to a standard webservice, the best and most eloquent way to say exactly what is going on, the logic behind it and it's respective justifications.

Should I avoid saying class names? Avoid specifying methods? Keep referring to class variables and any particular references?

I'm banging my head against the wall at trying to keep a solid technical foundation and making it accessible to people of all backgrounds. Apologies for the rather vague question. Cheers.