Why can I view my site over a 3G connection but not through my wifi?
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Jonathan
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Published on 2014-06-07T05:54:02Z
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2014/06/07
9:28 UTC
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So, I am sitting in my office with four computers on the same network and internet connection.
Two of the computers can visit this particular website. Two of the computer get a message "Google Chrome could not find". I have tried FF and IE also with the same problem.
I can view the site 90% of the time on two of the working computers although the site seems slow and sometimes I also get the same errors as the other two computers.
I have flushed the DNS, reset the router, tested the site on other peoples computers with success.
Is this likely to be a site issue, an ISP issue, a hosting issue?
Any advice is greatly appreciated.
Here is the ping from the working machine:
C:\Users\Jon>ping www.balihaicruises.com
Pinging www.balihaicruises.com [208.113.173.102] with 32 bytes of data:
Reply from 208.113.173.102: bytes=32 time=331ms TTL=47
Reply from 208.113.173.102: bytes=32 time=327ms TTL=47
Reply from 208.113.173.102: bytes=32 time=326ms TTL=47
Reply from 208.113.173.102: bytes=32 time=329ms TTL=47
Ping statistics for 208.113.173.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 326ms, Maximum = 331ms, Average = 328ms
Traceroute:
Tracing route to www.balihaicruises.com [208.113.173.102]
over a maximum of 30 hops:
1 1 ms 17 ms 3 ms 192.168.1.1
2 42 ms 37 ms 36 ms 180.254.224.1
3 39 ms 47 ms 40 ms 180.252.1.69
4 36 ms 616 ms 57 ms 61.94.115.221
5 84 ms 76 ms 80 ms 180.240.191.98
6 73 ms 80 ms 72 ms 180.240.191.97
7 157 ms 143 ms 116 ms 180.240.190.82
8 115 ms 113 ms 120 ms ae1-123.hkg11.ip4.tinet.net [183.182.80.93]
9 331 ms 332 ms 335 ms xe-3-2-1.was14.ip4.tinet.net [89.149.184.30]
10 327 ms 330 ms 331 ms internap-gw.ip4.tinet.net [77.67.69.254]
11 437 ms 415 ms 350 ms border10.pc2-bbnet2.wdc002.pnap.net [216.52.127.73]
12 322 ms 823 ms 398 ms dreamhost-2.border10.wdc002.pnap.net [216.52.125.74]
13 328 ms 336 ms 326 ms ip-208-113-156-4.dreamhost.com [208.113.156.4]
14 326 ms 328 ms 336 ms ip-208-113-156-14.dreamhost.com [208.113.156.14]
15 327 ms 331 ms 333 ms apache2-udder.crisp.dreamhost.com [208.113.173.102]
And then for the machine that doesn't work:
C:\Users\Microsoft>ping www.balihaicruises.com
Ping request could not find host www.balihaicruises.com. Please check the name and try again.
C:\Users\Microsoft>tracert www.balihaicruises.com
Unable to resolve target system name www.balihaicruises.com.
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