What could be causing windows to fail to sleep or hibernate, and revert system settings?

Posted by xdumaine on Super User See other posts from Super User or by xdumaine
Published on 2013-09-14T16:55:11Z Indexed on 2014/06/10 15:29 UTC
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I am running Windows 8.1 on my system (Dell e6520) and the symptoms are this:

  1. My PC won't sleep or hibernate. It the screen turns off, but the fans just run and run, and after a little while, it completely shuts down, and when I start it back up, everything is closed, like it was a fresh boot/restart.
  2. I'm have a weird issue with outlook described here and the fix works fine - modifying a registry value. The weirder part is that after my computer fails to sleep or hibernate, and it starts back up, the registry value is GONE, like I never modified it, and thus the outlook error message is back.
  3. I thought maybe a graphics driver was preventing the sleep/hibernate, so I attempted to uninstall the NVIDIA graphics driver and control panel. HOWEVER, once the computer fails to sleep/hibernate, the NVIDIA graphics driver and control panel appear BACK on my system, like I didn't uninstall them.

What could be happening here? I really need to be able to sleep/hibernate so I don't lose work or my work state, and these issues are really concerning.

What I've tried, without success:

  1. Uninstalling graphics driver mentioned above
  2. Disabling hibernate and using sleep
  3. disabling/re-enabling hibernate
  4. Disabling startup items
  5. Sleeping as local system admin account
  6. disconnecting all USB, network, and bluetooth devices

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