hplip tries to print from photo tray

Posted by James Bradbury on Ask Ubuntu See other posts from Ask Ubuntu or by James Bradbury
Published on 2014-05-04T20:13:18Z Indexed on 2014/06/12 21:40 UTC
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I have hplip-3.14.4 with an HP Photosmart b210a and recently it has stopped printing properly.

The issue is that it tries to print from the photo tray (which we don't use).

I've tried setting this manually via the Settings page, but it makes no difference. My wife has the same issue (also using Ubuntu 12.04).

EDIT: I've just set the printer up in Windows 7 and it works. So this is not a hardware fault and likely due to hplip or some Ubuntu software issue.

Rolling back the driver to 3.13.8 does not make any difference. What else can I try

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