Outlook 2003 won't send mail

Posted by RKid on Server Fault See other posts from Server Fault or by RKid
Published on 2010-04-14T12:03:07Z Indexed on 2014/06/12 21:28 UTC
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A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day.

His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA.

Where should i be looking ?

Thanks.

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